Our Services
Holistic management for hotels, villas, and residences. We synchronize operations, revenue, and guest experience under one transparent and accountable system.
01
Fully Managed
Total Asset Management
We cover every aspect of your property from staffing and daily operations to financial reporting. We ensure consistent performance and revenue growth while delivering a completely passive investment experience for owners.
Scope of Service
Daily Operations
Front office and reservation management
Housekeeping and hygiene standards
Food and beverage service operations
Routine property maintenance
Security and safety procedures
Laundry and linen management
Human Resources
Recruitment and staff training
Shift scheduling and workforce management
Performance monitoring and evaluation
Compliance with labor regulations
Sales & Marketing
Online Travel Agent listings and management
Channel manager and booking engine oversight
Social media and digital marketing campaigns
Dynamic pricing strategy and promotions
Finance & Administration
Daily cash flow and monthly financial reporting
Payroll processing and tax coordination
Vendor invoicing and bill payments
Profit & loss statements for property owners
Guest Services
24 hour customer service
Handling guest complaints and reviews
Concierge and personalized services
02
Property Rental Management
Rental Yield Optimization and Tenant Management
We maximize the earning potential of your investment property. From marketing and tenant screening to maintenance and booking coordination, we ensure consistent rental income and asset protection for every owner.
Scope of Service
Marketing and Distribution
Online travel agency listing optimization
Professional photography and staging
Dynamic pricing strategy
Multi channel distribution management
Guest and Tenant Relations
Arrival and departure coordination
Strict tenant screening process
24 hour guest communication
Rental agreement management
Property Care
Professional housekeeping and deep cleaning
Routine condition inspections
Damage assessment and resolution
Maintenance vendor coordination
Finance and Administration
Monthly rental income statements
Utility bill payment coordination
Transparent expense reporting
Tax document preparation support
03
Consulting
Strategic Insight and Performance Optimization
We provide expert guidance to elevate your existing operations. We analyze performance gaps and implement specific strategies to boost revenue and efficiency while you retain full control over your property.
Scope of Service
Daily Operations
Operational workflow analysis
Standard Operating Procedures development
Efficiency and quality audits
Property health check assessment
Human Resources
Staff competency evaluation
Service excellence training programs
Leadership coaching for managers
Organizational structure review
Sales & Marketing
Competitor analysis and market positioning
Pricing structure and yield management review
Sales strategy development
Brand identity refinement
Finance & Administration
Budget planning and forecasting
Cost control analysis
Financial system auditing
Procurement strategy review
Guest Services
Guest experience journey design
Service standard audit
Reputation management strategy
04
Construction Advisory
Development Guidance and Operational Design
We bridge the gap between architectural concepts and operational reality. We collaborate with architects and contractors to ensure the property layout promotes efficiency and guest comfort while minimizing future renovation costs.
Scope of Service
Concept and Design Review
Conceptual development and feasibility study
Back of house flow optimization
Guest circulation planning
Staff area and facility design
Technical Advisory
Kitchen and bar layout consultation
MEP placement review for guest comfort
Lighting and acoustic planning
Material selection for durability and maintenance
Procurement Assistance
Furniture and fixtures budgeting
Operating equipment specifications
Vendor recommendation and selection
Mock up room review
Project Monitoring
Regular site inspection visits
Construction progress reporting
Quality control and defect listing
Operational readiness assessment
Pre Opening Preparation
System testing and commissioning oversight
Building handover assistance
Asset inventory and tagging
Safety and compliance checks
Partner with
ARM One Hundred
No joining fee.
Transparent partnership.
Proven results.